AVI-SPL has announced the launch of its Enterprise Managed Services offering, which covers AV, digital signage, and UC technology throughout the modern workplace, in rooms and the cloud.
IT professionals often face challenges with technology reliability and cite concerns about IT talent scarcity. AVI-SPL's Enterprise Managed Services alleviates this burden for IT, offering a turnkey solution to track, monitor, manage, and report on AV, digital signage, and UC technology throughout the modern workplace. This enables IT leaders to accelerate the return on their AV and UC investments by improving technology up-time and supporting happy and productive employees.
This service encompasses all AV, digital signage, and UC technology including wide-ranging, advanced support for devices, on-premises infrastructure, and cloud platforms.
Enterprise Managed Services provides worldwide coverage, with 24/7 remote support from AVI-SPL’s Global Help Desk and local onsite support in more than 60 countries. With fixed per-room pricing (or per-player for digital signage), the service is simple to procure and scale, providing flexibility and cost-effectiveness for businesses of all sizes.
AVI-SPL takes on the responsibility for the support and management of customer technology, applying ITIL management best practices, certified technicians, and best-in-class industry applications to ensure optimal performance and end-user experience.
"Our turnkey approach to Enterprise Managed Services ensures IT leaders can focus on strategic initiatives, confident that their entire communications and collaboration technology domain will perform seamlessly," stated Tim Riek, executive vice president of technology solutions for AVI-SPL.