Brompton Technology is expanding its customer services team to provide support at every stage of the customer journey. The newly structured team will oversee the entire process - from order processing and delivery coordination to training, technical guidance, and long-term product servicing.
Group photo L-R: Chris Grandin, Andrew Gleave, Ben Sanders, Seraphin Gnehm and
Elena Lown
Leading this initiative, Chris Grandin has been appointed director of
service delivery and will join Brompton’s leadership team. Since joining the company
in July 2019 as technical support manager, he has played a pivotal role
in enhancing technical support services.
With over two decades of experience in live
entertainment and events, including previous roles as group technical advisor at Gearhouse Group
and technical services supervisor at Christie, Grandin is well-positioned to lead this
expanded function.
Supporting him are Elena Lown, stepping into the role of technical
support manager, and Andrew Gleave, who joined Brompton in November as service manager.